Cancellation Form

You have the right to cancel your purchase within 14 days of receiving your order, without giving any reason (we voluntarily give you 30 days). To cancel, send us a clear statement by email to ivyandhale@noveliabrands.com. You can use the form below, but you do not have to.

Model cancellation form

(Complete and return this form only if you wish to cancel the contract.)

To Novelia Brands Ltd (Ivy & Hale), 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom, email: ivyandhale@noveliabrands.com

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*):

Order number: ____________________
Item(s): ____________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is sent on paper): ____________________
Date: ____________________

(*) Delete as appropriate.

More information in our Returns and Refunds Policy.

Contact us

If you have any questions about cancelling or returning an order, please get in touch:

Email: ivyandhale@noveliabrands.com
Phone: +44 1793 569117
You can also write to us through our contact page.

We reply to every message within 1 to 2 working days, Monday to Friday, 9:00am to 5:00pm.

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Cancellation Form

Model cancellation form

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